Pain Point IT Solutions Inc. was started by individuals bred in the highly competitive world of financial corporations over the past 20 years. That adventure was profitable, educational and afforded us the opportunity to set out and start our own company to compliment businesses and individuals such as you. Staying on the leading edge of technology was paramount for success. Data security and procedures were grinded into our DNA as part of everyday life as the government tightened regulations to protect consumers and banks. Demands on IT staffs became high while budgets were going towards compliance and regulatory functions. “Do more with less” became part of the culture and allowed us to grow as innovators in our field. The stress, high demand, demeanor, and culture of the financial sector has hardened us to the challenges faced by technology departments that we ran and taught us how to be humble, creative, and respectful of others. We do not consider ourselves “the smartest person in the room”, and will focus on making sure we understand your business as part of our discovery process with you.
Our mission is to be a compliment to your business processes and not simply be advisers who “hit and run”. To ensure that we provide the right resources at the right time to maximize our clients’ business potential. We strive for excellence and aim to exceed expectations.
We encourage each of our employees to “loosen up” and enjoy what they do. Life is too short to be uptight all the time. We know that people come first and we will earn your trust and comfort through our soft-skills as well as our technical prowess. We are a company that values individuals and teamwork, where people care about each other and share their knowledge freely. As such, even allowing our employees to pick their identification Avatars and icons (within reason) and provide a story on why they chose it so our clients can get a sense of what we’re all about (and its fun).