Our Team


Rich Silva, Founder and President

After a 19 ½ year run in the financial sector leading a Network Engineering Group and an IT Systems Support Group, Rich has founded Pain Point IT Solutions Inc. with the goal of growing partnerships with businesses to help them align IT processes with THEIR vision as well as provide peace of mind; without the expense of hiring additional full-time IT staff.
  • Local business owner in the Hudson Valley who took a leap of faith, moving from corporate job to entrepreneurship in order to fulfill a life-long dream to start a business, be closer to home and family, and establish partnerships with businesses throughout New York state that could benefit from his practical experiences.
  • 20 Years Experience in IT as a Network Engineering Group Manager for a financial firm. Now embarking on his next 20+ year adventure.
  • Specialties Include: Network Engineering and Design, IT Team Management, Managed IT Services, PBX and Phone System Administration, IT Service Desk Support