Managed IT Services in New York and New Jersey - Services we put in place and take care of for your organization or business

Need computer help for small business ? We understand. If you don't have the time, patience or technical savvy to take these essential Information Technology functions for your business on yourself, let my 25+ years of experience work its magic for you. We can do any of these, or all of these for you" - Rich Silva, Founder

Rich Silva - Founder & President

Our Services

"Many Managed Services Providers propose an all-or-nothing solution. We take an A la carte approach by proposing what you need, what fits within your budget, and we're happy to train your staff on basic maintenance as well". - Rich Silva, President and Founder

Customer Testimonials

"I've worked with over 125 companies since I started up my own business at the start of 2014. Here are some testimonials that I have received." - Rich Silva, Founder and President, Pain Point IT Solutions Inc.


We could not be happier with the service that we have received from Rich Silva at Pain Point IT Solutions. When we were searching for a new IT company, we called Rich at Pain Point and he came and listened to our needs and answered us in layman’s terms. He made it easy for us to understand what the needs of our company were and how his company was a perfect fit for us. Rich made our transition from our old IT Company to Pain Point IT Solutions, seamless. I highly recommend Pain Point IT Soluti…
Krista DrouinOffice AdministratorRed Cedar Arborists & Landscapers, Inc.

Our Business Relationships

"We choose our business partners wisely so we can provide the most complete set of Information Technology services to our clients. WE ARE NOT COMPUTER REPAIR TECHNICIANS AND COMPUTER REPAIR TECHNICIANS ARE NOT US. We want to be your outsourced Information Technology strategist for your business and can do it at a fraction of the cost you would pay for a full-time on-site Information Technology strategist. Make us part of your Information Technology Disaster Recovery Business Plan." - Rich Silva, Founder

We are proud to be a Gillware Data Recovery Affiliate Partner

Our Skills

  • IT Solutions Architecture
  • Wired and Wireless Network Systems
  • Data Network Engineering
  • Data Backup and Recovery Systems
  • Windows Workstation and Server Operating Systems
  • Mac OSX Workstations
  • Cisco Networking IOS and CatOS (Routers, Switches, Core Switching, Security Appliances)

Even More Skills

  • Arista Networking (Switches)
  • PBX Administration (Avaya CM, Jive Hosted PBX)
  • Electronic Door Security Systems
  • Office + Data Center Cabling and Environmental Design, RFP generation, and Implementation
  • Office Relocations
  • IT Disaster Recovery Business Plan
  • If it's not listed, just ask. We'll tell you whether we know it or not.

About the Company:

  • Pain Point IT Solutions Inc. was founded to help companies recognize and effectively address essential, yet basic IT functions that often fall by the wayside.
  • Our goal is to first gain your trust and then become your go to company for advice on your IT Disaster Recovery Business Plan.
  • If you already have an IT person or in-house staff, that's great. We can enhance their performance by complementing what they do for you with our Managed IT Services.
  • Give us 10 minutes to talk with you and you'll see why our managed services approach to IT is better for your business than relying solely on on-site part-time IT arrangements.


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Special thanks to AS, JY, and AK for their efforts in helping create the content on our website. - Rich

Areas We Support

We provide Managed IT Services including On-Site and Off-Site Data Backup and Disaster Recovery / Business Continuity Solutions, Anti-Virus and Anti-Malware Assurance, Remote Network and Server Monitoring, and Voice Over IP Hosted PBX Phone Systems in Beacon, Dover Plains, Fishkill, Hopewell Junction, Hyde Park, Lagrangeville, Millbrook, Pawling, Pleasant Valley, Poughkeepsie, Poughquag, Red Hook, Rhinebeck, Staatsburg, Stormville, Dutchess County, Putnam County, Orange County, Sullivan County, White Plains, Westchester County, New York City, New York State and New Jersey.