Information Technology and Telephone System Services in New York and New Jersey

"We put systems in place for your business that allow you to outsource the cumbersome maintenance of ESSENTIAL Information Technology Functions. Our goal is to become one of the best companies doing Managed IT Services in Poughkeepsie. Make us part of your Information Technology Disaster Recovery Business Plan." - Rich Silva, Founder

Rich Silva - Founder & President


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Our company relies heavily on computer and the internet to operate. Recently, we had a few issues with internet connections and Rich came to our office and resolved our issues quickly with little to no down time. I appreciate his friendliness and responsiveness. We are very pleased.
Krista DrouinOffice AdministratorRed Cedar Arborists & Landscapers, Inc.


Managed IT Services in New York and New Jersey - Services we put in place and take care of for your organization or business

Need computer help for small business ? We understand. If you don't have the time, patience or technical savvy to take these essential Information Technology functions for your business on yourself, let my 20+ years of experience work its magic for you. We can do any of these, or all of these for you" - Rich Silva, Founder

Intelligent Business Continuity

Powered By Datto Inc. : Let us help you design a disaster recovery and business continuity plan for your organization.

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Anti-Virus and Anti-Malware Assurance Services

Powered by BitDefender : Let us make sure your anti-virus and anti-malware software is working, on-line, and always up to date.

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Point Of Sale Systems

We now offer a local alternative to national company provided Point of Sale Systems right here in New York

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E-Mail Hosting and SPAM Filtering

Powered by Greenview Data : Let us show you the benefits of outsourcing your e-mail to a company dedicated to efficiently and securely handling your important data and eliminating SPAM.

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Fully Managed Voice Over IP Phone System

Powered by Jive Communications : Let us help you understand the benefits a cloud hosted PBX phone system can have on your business productivity.

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Critical Network Systems Monitoring & Alerting

Let us show you how having central station monitoring and alerting for your critical servers, data room environmental variables, and network devices can help you prevent data disasters.

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Our Business Relationships

"We choose our business partners wisely so we can provide the most complete set of Information Technology services to our clients. WE ARE NOT COMPUTER REPAIR TECHNICIANS AND COMPUTER REPAIR TECHNICIANS ARE NOT US. We want to be your outsourced Information Technology strategist for your business and can do it at a fraction of the cost you would pay for a full-time on-site Information Technology strategist. Make us part of your Information Technology Disaster Recovery Business Plan." - Rich Silva, Founder

We are proud to be a Gillware Data Recovery Affiliate Partner

Our Skills

  • IT Solutions Architecture
  • Wired and Wireless Network Systems
  • Data Network Engineering
  • Data Backup and Recovery Systems
  • Windows Workstation and Server Operating Systems
  • Mac OSX Workstations
  • Cisco Networking IOS and CatOS (Routers, Switches, Core Switching, Security Appliances)

Even More Skills

  • Arista Networking (Switches)
  • PBX Administration (Avaya CM, Jive Hosted PBX)
  • Electronic Door Security Systems
  • Office + Data Center Cabling and Environmental Design, RFP generation, and Implementation
  • Office Relocations
  • IT Disaster Recovery Business Plan
  • If it's not listed, just ask. We'll tell you whether we know it or not.

About the Company:

  • Pain Point IT Solutions Inc. was founded to help companies recognize and effectively address essential, yet basic IT functions that often fall by the wayside.
  • Our goal is to first gain your trust and then become your go to company for advice on your IT Disaster Recovery Business Plan.
  • If you already have an IT person or in-house staff, that's great. We can enhance their performance by complementing what they do for you with our Managed IT Services.
  • Give us 10 minutes to talk with you and you'll see why our managed services approach to IT is better for your business than relying solely on on-site part-time IT arrangements.


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Special thanks to AS, JY, and AK for their efforts in helping create the content on our website. - Rich

Areas We Support

We provide Managed IT Services including On-Site and Off-Site Data Backup and Disaster Recovery / Business Continuity Solutions, Anti-Virus and Anti-Malware Assurance, Remote Network and Server Monitoring, and Voice Over IP Hosted PBX Phone Systems in Beacon, Dover Plains, Fishkill, Hopewell Junction, Hyde Park, Lagrangeville, Millbrook, Pawling, Pleasant Valley, Poughkeepsie, Poughquag, Red Hook, Rhinebeck, Staatsburg, Stormville, Dutchess County, Putnam County, Orange County, Sullivan County, White Plains, Westchester County, New York City, New York State and New Jersey.