Encrypted E-Mail

Pain Point IT Solutions can set your small business up with a means to send encrypted e-mail to your clients, customers, or patients and even filter your outbound mails and encrypt them automatically if someone forgets they should have.

“Setting up encrypted e-mail can be confusing, time consuming, and frustrating if you don’t fully understand how e-mail flows across the internet. We can help ease the confusion and pain.”

– Rich Silva, President, Pain Point IT Solutions Inc.

If you know you need to encrypt your e-mails, but ..

• you have an outside website/service that still relies on your staff to remember to use it. And sometimes, they don’t.
• you’ve been using free e-mail accounts for years provided by either your ISP or those popular search engine providers.
• you started to look into it, got frustrated and confused, and moved on with your life.

then…

Pain Point IT Solutions can help

• Over 27 years of IT experience
• Providing encrypted email service for clients in Poughkeepsie New York and servicing the IT needs for over 100 clients in Dutchess, Orange, and Ulster County for over 7 years.
• In addition to providing Dental Office computer support in Dutchess County, we also service law firms, chiropractors, podiatrists, financial firms, property management, and non-for-profits.

What we can provide

• We can help you migrate away from free e-mail accounts and onto an e-mail that matches your website domain or a new domain.
• We can help you set things up so your outbound e-mails are automatically filtered and scanned. So if they contain information that should be encrypted, the system does it.
• With a keyword in your subject line, you and the staff can force encryption of an outbound mail.

E-Mails that Will Automatically Be Encrypted

• GLBA (Gramm Leach Bliley Act) 
• PCI (Payment Card Industry)
• SSN (Social Security Numbers) 

Industries that use Encrypted E-mail

• Education
• Finance
• Health
• Real Estate
• Regulatory
• Human Resources
• State Government (CA, MA, NV, NY, TX, WA)

We Manage and Maintain Encrypted E-mail for you through our partnerships with Appriver/Zix, and Sherweb offering Office 365

Other Services We Provide Include

• Domain Specific E-mail – You know you need to stop using free e-mail accounts from google, yahoo, or aol.com to conduct client business, but have no idea where to start. We can help.
• Encrypted E-mail – You know you need to stop sending patient information protected by ePHI regulations, but have no idea where to start. We can help with our partnership with Appriver/Zix.
• Full Machine Backups and Quickest Data and Service Restoral Possible – Did you know that with datto, we can get you back up and running QUICKLY should you have a device failure, or get Ransomware.
• Fully Monitored Workstation Security – Can you produce a report that shows all of your business devices are up to date on their security software and are actively being protected ? We can hep you provide that using Managed Services we use from Bitdefender.
• Two Factor Authenticated Remote Desktop Access – Do you have remote workers connecting with a VPN ? With a VPN connection you’re securely connecting the remote users network to your work network. However, what if the remote users network or device is infected with a virus ? Securely transmitting a virus seems counter-intuitive. There is a better way using ConnectWise Managed Remote Desktop and we can show you.
• Monthly Server Patches – If you’re running a local Windows 2008, 2012, 2016, or 2019 server; Microsoft releases critical and important security patches for these several times per month. Are you taking the time to apply these monthly during your closed hours ? If not, you are not in compliance or making a best effort to secure your data. We can do this for you during your closed hours and send you a monthly screenshot report showing you are up to date.
• Border Firewall – Your office router (often provided by the Internet Service Provider) does a decent job of blocking intruders who use port scanners to find openings into your network. However, this uses a static list of ports to block and the intruder’s programs are designed to disguise itself as legitimate traffic in order to make it’s way in. A border firewall on the other hand analyses the nature of the scan and intelligently blocks the source or pattern of the scan before it can disguise itself and make it’s way into the network. Law offices are juicy targets for these hackers. Some firewalls are complicated to program and maintain, but not the ones we use from Untangle.
• ADA Compliant Websites – Is your website ADA compliant ? If you don’t know where to start. We can help as we have a partnership with Simplex Technologies who can add this feature to your existing website, or help you design and publish a brand new one.

Remember …

• We’re IT people, not sales people, so know things we suggest for your practice are things WE DO TO PROTECT OUR BUSINESS